Character Development – How to be a Class Act
From time to time someone gives another individual the ultimate compliment by saying, “You are a ‘class act,'” or by describing a specific behavior by saying, “That’s class.” From time to time a master of ceremonies will introduce an individual by saying, “If you go to the dictionary and look up the word ‘class,’ you will see a picture of your speaker this evening.”
A person with class is an individual of integrity, someone you would love to have as a parent or child, a friend or a neighbor, a mentor or an advisor. In short, class identifies a person who is “top drawer,” one who goes the extra mile by being gracious to everyone who courteously serves them.
It was not too long ago that all we knew of successful business persons was that they worked hard, were very bright and efficient. Hardly did anyone use the words “intuition” and “business” in the same conversation. Gut feelings and marketing seemed to be worlds apart with the divine injunction that “never the twain shall meet.” Yet, most recent studies are showing that perhaps we’ve been missing something. 
Happiness. The pursuit of so many. In fact, we are known in America as those who live for “Life, liberty and the pursuit of happiness.” But so many seem without happiness. Why is this? Is happiness truly elusive or do we simply not know how to take hold of it? It is my contention that happiness is yours for the taking. That is, anyone can be happy if the choose to be… and if they know how to get it. 
My wife and I have an inside joke… I tell her about various authors in my field such as Wayne Dyer who go on writing retreats for a month or two at a time to write a new book.
I think everybody needs to know “who is the best customer for me?” Here’s how you can generate a description of that individual.
At a Chamber of Commerce Business Card Exchange several years ago a well-dress woman walked up to me, business card in hand and, in perfect form held it in both hands in front of me, gesturing for me to take it.