Some time ago, I spoke to a group of salespeople in Kansas City as they kicked off their new team. It was exciting to see them get excited about making a difference through their work.
The topic they assigned me was “Simply the Best.” So as I prepared, I asked myself, “What characteristics would help someone pass the “Best” test? That is, what are the characteristics of those who become the “best” at what they do? Here are the thoughts I shared with them: