Complaints have become an epidemic in our world today. Complaining is the latest and most popular full-contact sport in our society. Unfortunately, when you constantly and aggressively complain about poor performance and bad service, your verbal assaults and admonishments often fall on deaf ears.
This is a result of the scales being out of balance. Your complaints are piled on top of everyone else’s complaints, creating a constant stream of complaint-filled conversation.
The people with hotels, restaurants, airlines, and all manner of businesses that hear these complaints are not able to distinguish them from all the other noise around them, because this is all they ever hear. Too often, we feel pre-programmed to catch people doing something wrong and tell them all about it.
{"id":17,"date":"2008-04-11T23:25:25","date_gmt":"2008-04-12T04:25:25","guid":{"rendered":"http:\/\/www.getmotivation.com\/motivationblog\/2008\/04\/balancing-the-scales-by-jim-stovall\/"},"modified":"2012-08-15T19:40:12","modified_gmt":"2012-08-16T00:40:12","slug":"balancing-the-scales-by-jim-stovall","status":"publish","type":"post","link":"https:\/\/www.getmotivation.com\/motivationblog\/2008\/04\/balancing-the-scales-by-jim-stovall\/","title":{"rendered":"Balancing the Scales by Jim Stovall"},"content":{"rendered":"Complaints have become an epidemic in our world today. Complaining is the latest and most popular full-contact sport in our society. Unfortunately, when you constantly and aggressively complain about poor performance and bad service, your verbal assaults and admonishments often fall on deaf ears.<\/p>\n
This is a result of the scales being out of balance. Your complaints are piled on top of everyone else’s complaints, creating a constant stream of complaint-filled conversation.<\/p>\n
The people with hotels, restaurants, airlines, and all manner of businesses that hear these complaints are not able to distinguish them from all the other noise around them, because this is all they ever hear. Too often, we feel pre-programmed to catch people doing something wrong and tell them all about it.