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Self Image In Selling
By Brian Tracy
Why Your Self Image Is A Key Part Of Your Personality
Your self-image is the way you see yourself and think about yourself. It is often called your "inner mirror."
You look into this mirror in every situation to see how you should perform on the outside. You always
behave on the outside in a manner consistent with the picture you have of yourself on
the inside.
How Do You See Yourself
For example, if you see yourself, as calm, confident and competent in any aspect of selling, when you are
engaged in that activity, you will feel calm, confident and competent. You will be positive and happy. You
will perform well and get excellent results.
If, for any reason, it doesn't go well at that time, you will throw it off and dismiss it as a
temporary situation.
Your self-image is clear. In your mind's eye you see yourself as good and
capable in that area, and nothing can
interfere with your mental picture.
Change Your Self Image
The most rapid improvements in sales results come from changing your self-image as we'll
discuss later in this chapter. The moment that you see yourself differently, you
behave differently as well. And because you are behaving differently, you get different results.
My Own Story
Some years ago, when I was selling club memberships from office to office, I would end my
presentation by giving the prospect a booklet outlining the membership benefits and
encourage him to "think about it." My self-image was such that I could not bring myself to ask the
prospect to make a buying decision.
All day long, I would go from office to office giving my presentation and leaving a little book
with descriptions to read. And as you might imagine, I was not making any sales.
When I called people back after they had time to think about
it, they would invariably say that they were not interested.
The Turning Point
I was getting desperate. I was living from hand to mouth at
the time. Although I was seeing lots of prospects, I was making very few sales. Then I had a revelation that changed
my career at the time. I realized that it was my fear of asking for the order that was causing all my
problems. It
was not my prospects. It was me. I needed to change my self-image and thereby
change my behavior if I wanted results to improve.
Make A Decision
The very next morning, I made the decision that I would not call back on a prospect. The size
of the purchase was small
and, when I had completed my presentation, the prospect would know everything that he needed to know to make a
decision. There was no benefit or advantage of leaving material behind or giving the prospect several days to think
about it.
At my very first call, and I still remember it, when I had finished my presentation, the prospect
said, "Let me think it over." I smiled and told him that I did not make call
backs because I was too busy, and then I said, "You know everything you need to know to make a decision right
now.
Why don't you just take it?" I remember him shrugging his shoulders and saying, "OK. I'll
take it. How would you like to be paid?"
Double Your Income
I walked out of that office on a cloud. That very day I tripled my sales. That week, I sold more
than anyone else in the company. By the end of the month, they had made me the
sales manager with 42 people under me. I went from making one or two sales per week to making ten
or fifteen sales per week.
I went from worrying about money to a large salary with an override on the activities of all my
salespeople. My sales
life took off and, with few exceptions, it never stopped. And the turning
point was that conscious choice to modify my self-image and make it more consistent with the
results I
wanted rather than the results that I was getting.
Action Exercises:
Here are two things you can do immediately to put these
ideas into action.
First, begin to see yourself the way you want to be. See
yourself as strong, confident, competent and professional in every way. The person you see is the person you will be.
Second, identify an area of selling where your own ideas about yourself and the situation are
holding you back. You
always perform on the outside the way you see yourself on the inside.
___________
Brian Tracy is one of the world's leading authorities on personal and business success. Visit
Brian's web site and take advantage
of his complimentary audio program offer - 21 Success Secrets Of Self Made Millionaires, or 21 Great Ways To
Manage Your Time And Double Your Productivity.
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